<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="6.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">San Segundo, Ruben</style></author><author><style face="normal" font="default" size="100%">Juan Manuel Montero</style></author><author><style face="normal" font="default" size="100%">Javier Macias-Guarasa</style></author><author><style face="normal" font="default" size="100%">Ricardo Cordoba</style></author><author><style face="normal" font="default" size="100%">Javier Ferreiros</style></author><author><style face="normal" font="default" size="100%">Jose Manuel Pardo</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Knowledge Combining Methodology for Dialogue Design in Spoken Language Systems</style></title><secondary-title><style face="normal" font="default" size="100%">International Journal of Speech Technology </style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">confirmation subdialogues</style></keyword><keyword><style  face="normal" font="default" size="100%">dialogue design</style></keyword><keyword><style  face="normal" font="default" size="100%">dialogue evaluation</style></keyword><keyword><style  face="normal" font="default" size="100%">railway information system</style></keyword><keyword><style  face="normal" font="default" size="100%">user modeling</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2005</style></year><pub-dates><date><style  face="normal" font="default" size="100%">01/2005</style></date></pub-dates></dates><urls><related-urls><url><style face="normal" font="default" size="100%">https://geintra-uah.org/system/files/FinalPaper.pdf</style></url></related-urls></urls><publisher><style face="normal" font="default" size="100%">Springer</style></publisher><pub-location><style face="normal" font="default" size="100%">The Netherlands</style></pub-location><volume><style face="normal" font="default" size="100%">8</style></volume><pages><style face="normal" font="default" size="100%">45-66</style></pages><language><style face="normal" font="default" size="100%">English</style></language><abstract><style face="normal" font="default" size="100%">&lt;p&gt;In this paper, we propose a strategy for designing dialogue managers in spoken dialogue systems for a&lt;br /&gt;
restricted domain. This strategy combines several information sources intuition, observation and simulation, in order&lt;br /&gt;
to maximize the adaptation within the system capability and the expectation of the user. These sources are combined&lt;br /&gt;
by an iterative process consisting of five steps, where different dialogue alternatives are proposed and evaluated&lt;br /&gt;
sequentially. The evaluation process includes different measures depending on the information required. Several&lt;br /&gt;
measures are proposed and analyzed in each step.We also describe a user-modeling technique and an approach for&lt;br /&gt;
designing the confirmation sub-dialogues based on recognition confidence measures. The knowledge-combining&lt;br /&gt;
methodology is described and applied to a railway information system. In a subjective evaluation, users from the&lt;br /&gt;
university gave the system a 3.9 score on a 5-point scale with an average call duration of 205 seconds. The employers&lt;br /&gt;
of the railway company were more critical of the system. They gave it a score of 2.1 even though the system resolved&lt;br /&gt;
more than half of the calls (57.8%) within an average call duration of three minutes (185 seconds).&lt;/p&gt;</style></abstract><issue><style face="normal" font="default" size="100%">1</style></issue></record></records></xml>